Contact Us

Please note: Missouri Lottery offices are open from 8 a.m. to 5 p.m. Monday through Friday, with the following exceptions.
Lottery offices we will be closed on these days in 2014:

New Year's Day - Wednesday, Jan. 1
Martin Luther King , Jr. Day - Monday, Jan. 20
Lincoln Day - Wednesday, Feb. 12
Washington's Birthday - Monday, Feb. 17
Truman Day - Thursday, May 8
Memorial Day - Monday, May 26

Independence Day - Friday, July 4
Labor Day - Monday, Sept. 1
Columbus Day - Monday, Oct. 13
Veterans Day - Tuesday, Nov. 11
Thanksgiving - Thursday, Nov. 27
Christmas Day - Thursday, Dec. 25

   


Points For Prizes

For Points For Prizes™ or Points For Drawings Questions

If you have questions about the Points For Prizes store, entering tickets for points (and associated promotions, when applicable), available merchandise, the status of your order, or questions about using your points for promotional entries, you may contact us in the following ways:

1. Call us. (800) 201-0108

2. Use the Players Club Help Form.  


Lottery Logo

For general Missouri Lottery Questions

For questions about Missouri Lottery games, winning numbers, My Lottery registration, etc., you may contact us in the following ways:

1. Send email.
Please complete the form below and hit the Submit button. We will respond to your question or comment via e-mail.
Name:
Telephone: (Example: XXX-XXX-XXXX)
E-mail Address:
Question or
Comment:

2. Call or visit the regional offices.
The links below provide the phone numbers, address, map and directions to each regional office.




MOLotteryToGo For ATM or Play at the Pump Questions

MOLotteryToGo.com
If you have additional questions about purchasing Powerball and Mega Millions tickets at select Play at the Pump and ATM locations in Missouri, contact info@linq3.com or webmail@molottery.com.

 




Submit a sponsorship proposal

We're looking for sponsorship opportunities and events that create winners, educate the public and promote the Lottery's products and our contributions to the state of Missouri. Please note that all sponsorship proposals must be submitted via the link below and should be provided at least six months in advance of the date of activation.

Submit your proposal online

The Missouri Lottery reserves the right to accept or deny any sponsorship requests based on its own internal evaluation of the sponsorship's conformance to the criteria outlined in the Missouri Lottery PINPOINT Sponsorship Activity Rationale, as well as its potential for maximizing the Lottery's promotional investment and branding.


Promotional (non-monetary) sponsorship requests

Requests for promotional merchandise (such as Scratchers tickets, free play coupons, etc.) can be made online by emailing sponsorship@molottery.com at least three months prior to the event. Please include all relevant event information to aid in the approval process.

The Missouri Lottery reserves the right to accept or deny any sponsorship requests based on its own internal evaluation of the sponsorship's conformance to the criteria outlined in the Missouri Lottery PINPOINT Sponsorship Activity Rationale, as well as its potential for maximizing the Lottery's promotional investment and branding.




Email Problems

The Lottery responds to all e-mails received through the blog and the Contact Us page as quickly as possible. You should usually receive response in one business day, and at the most three business days. If you sent the Lottery an e-mail and haven't heard back in several days, please contact us again. It's possible that your spam blocker or virus protection is stopping the replies from reaching you. You might have to add the Lottery to your "friends" list to keep that from happening.