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Problem Gambling


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Problem Gambling Defined

A behavior disorder in which an individual has an uncontrollable urge to gamble, problem gambling is characterized by an increasing preoccupation with gambling, a need to bet more money more frequently, irritability when trying to stop, "chasing" losses and a loss of control.

Prevalence of Problem Gambling

According to the National Council on Problem Gambling (NCPG), approximately 2-3 percent of Americans meet the criteria for problem gambling. Each year, more than 1,400 people reach out for help through the 1-888-BETSOFF helpline.

How to Get Help

Don't let gambling break you. You are not alone, and free help is available. If you or someone you know is experiencing a gambling problem, free help is available by calling 1-888-BETSOFF (1-888-238-7633). Additional information can be found by visiting www.888betsoff.org and emailing freehelp@888betsoff.org. Licensed counselors are waiting to speak with you 24/7.




Self-Exclude from the Missouri Lottery



Are Lottery games no longer just games? If Missouri Lottery products are causing you harm, you can sign up to self-exclude yourself from claiming prizes over $600, accessing the My Lottery Players Club account, and receiving text and email alerts from the Lottery.

Sign-up forms can be downloaded here. Forms must be completed in their entirety and notarized.
To mail an application, send the application to the following address:

Missouri Lottery
Attn: Responsible Gaming Coordinator
P.O. Box 1603
Jefferson City, MO 65102

Completed applications can also be hand-delivered to any of the Lottery's offices.

  • Jefferson City (Headquarters): 1823 Southridge Drive, Jefferson City, MO 65109
  • Kansas City: 3630 Arrowhead Avenue, Independence, MO 64057
  • Springfield: 1506 East Raynell, Springfield, MO65804
  • St. Louis: 1831 Craig Park Court, St. Louis, MO 63146

Missouri Alliance to Curb Problem Gambling



Founded in 1997, the Missouri Alliance to Curb Problem Gambling was the first of its kind of coalition in the United States focused on problem gambling by bringing together gaming operators and healthcare providers. The purpose of the Alliance is to:

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  • Educate Missourians on the potential characteristics and dangers of problem and compulsive gambling;
  • Refer compulsive gamblers and their family and friends to free treatment;
  • Prevent underage play; and
  • Promote responsible gaming.

A founding member of the Alliance, the Missouri Lottery contributes time, talent and resources to provide for all marketing aspects for the Alliance. These efforts include creating TV and radio public service announcements (PSAs), distributing Bets Off billboards, maintaining the www.888betsoff.org website, exhibiting on behalf of the Alliance at trade shows, creating and distributing the Beat Addiction—Choose the Right Path" youth addiction prevention video program, and serving as the Alliance's secretary, which also operates as its media manager.


Midwest Conference on Problem Gambling and Substance Abuse (MCPGSA)



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Since its inception in 2003, the Missouri Lottery has contributed to the annual MCPGSA in Kansas City, Missouri. The MCPGSA is hosted by the Midwest Consortium on Problem Gambling and Substance Abuse, a collection of volunteer professionals from a five-state region, including: Iowa, Kansas, Missouri, Nebraska and Oklahoma.

The Midwest Consortium's Mission, embodied through the annual MCPGSA, is to "promote and unify education, science and services to improve the quality and availability of community-based problem gambling and substance abuse services for individuals who need them."

As part of its contributions to the Midwest Consortium, the Missouri Lottery has served as program coordinator for multiple MCPGSA events, in addition to regularly providing graphic artwork and maintaining the mcpgsa.org website.


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