Contact Us

Players Club Digital Store, Wheel Spins, and Points for Drawings™ Questions

  • Wheel spins
  • Redeeming Prize Points in the digital store
  • Digital merchandise
  • Order status
  • Entering tickets (and earning second-chance drawing entries, when applicable)
  • Points for Drawings
  • Missouri Lottery mobile app

General Missouri Lottery Questions

For questions about Missouri Lottery games, winning numbers, etc., you may contact us in the following ways:

 
 

Contact the Regional Offices

Only claims above $600 are currently being processed at our offices, by appointment only.
Visit the appropriate office's page below for information on making an appointment.

Jefferson City

 1823 Southridge Drive
Jefferson City, MO 65109

 Monday - Friday

8 a.m. to 12 p.m.
1 p.m. to 4:30 p.m.

 (573) 751-4050

Visit Office Page    

Kansas City

 3630 Arrowhead Ave.
Independence, MO 64057

 Monday - Friday

 8 a.m. to 1 p.m.
2 p.m. to 4:30 p.m.

 (816) 795-8811

Visit Office Page    

Springfield

 1506 E. Raynell Place
Springfield, MO 65804

 Monday - Friday

 8 a.m. to 1 p.m.
2 p.m. to 4:30 p.m.

 (417) 888-4227

Visit Office Page    

St. Louis

 1831 Craig Park Ct.
St. Louis, MO 63146

 Monday - Friday

 8 a.m. to 12 p.m.
1 p.m. to 4:30 p.m.

 (314) 340-5800

Visit Office Page    

Unsolicited Ideas Policy

Unsolicited ideas will not be accepted or considered by the Missouri Lottery or any of its employees.
This includes, but is not limited to, ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans, new product names or original creative artwork.

Submission of an unsolicited idea constitutes your agreement that:

  1. Your submissions and their contents will automatically become the property of the Missouri Lottery, without any compensation to you;
  2. The Missouri Lottery may use or redistribute the submissions and their contents for any purpose and in any way;
  3. There is no obligation for the Missouri Lottery to review the submission;
  4. There is no obligation to keep any submissions confidential and your submission may become public pursuant to Missouri law.