Players Club Digital Store, Wheel Spins, and Points for Drawings™ Questions
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General Missouri Lottery Questions
For questions about Missouri Lottery games, winning numbers, etc., you may contact us in the following ways:
Contact the Regional Offices
Only claims above $600 are currently being processed at our offices, by appointment only.
Visit the appropriate office's page below for information on making an appointment.
Missouri Lottery offices will be closed at noon on Dec. 24 and all day on Dec. 25.
Offices will reopen on Thursday, Dec. 26.
Jefferson City
1823 Southridge Drive
Jefferson City, MO 65109
Monday - Friday
8 a.m. to 12 p.m.
1 p.m. to 4:30 p.m.
Kansas City
3630 Arrowhead Ave.
Independence, MO 64057
Monday - Friday
8 a.m. to 1 p.m.
2 p.m. to 4:30 p.m.
Springfield
1506 E. Raynell Place
Springfield, MO 65804
Monday - Friday
8 a.m. to 1 p.m.
2 p.m. to 4:30 p.m.
St. Louis
1831 Craig Park Ct.
St. Louis, MO 63146
Monday - Friday
8 a.m. to 12 p.m.
1 p.m. to 4:30 p.m.
Unsolicited Ideas Policy
Unsolicited ideas will not be accepted or considered by the Missouri Lottery or any of its employees.
This includes, but is not limited to, ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans, new product names or original creative artwork.
Submission of an unsolicited idea constitutes your agreement that:
- Your submissions and their contents will automatically become the property of the Missouri Lottery, without any compensation to you;
- The Missouri Lottery may use or redistribute the submissions and their contents for any purpose and in any way;
- There is no obligation for the Missouri Lottery to review the submission;
- There is no obligation to keep any submissions confidential and your submission may become public pursuant to Missouri law.