Lottery Customer Service Specialist

Individual will be responsible for providing customer service to players, retailers, and/or the general public and will validate and issue payment of lottery prizes; respond to e-mail and mail correspondence, as well as telephone requests and inquiries; sell scratcher and draw game tickets; accurately maintain cash logs and ticket inventory; update and adjust spreadsheets and daily statements.  Individual will also assist with maintaining inventory of office supplies and forms; merchandise lobby area with game information, promotions, and winner information items.  Work closely with regiona

Customer Service Manager

The Missouri Lottery Commission is seeking an individual who will be responsible for management of regional Lottery front office operations to include interaction with retailers and the public.  This position will manage, plan, assign, delegate and coordinate activities of customer service representatives and the warehouse manager.  In addition, this individual will assist with ticket sales, redemptions, validations, prize payments, customer service issues, and provide training on Lottery procedures, policies, products, and operations of all office equipment.  Responsible for assisting staf

Compliance Auditor

This position is responsible for making sure the Lottery is complying with operational and financial regulations and ensuring that the organization is adhering to the Lottery’s Standard Operational procedures.   The position is responsible for maintaining and executing an internal audit program.

Compliance Auditor

This position is responsible for making sure the Lottery is complying with operational and financial regulations and ensuring that the organization is adhering to the Lottery’s Standard Operational procedures. The position is responsible for maintaining and executing an internal audit program. The individual will evaluate and monitor the operations and activities of the Lottery to confirm that the agency is exercising proper controls, conforming to Lottery’s internal regulations, vendor contractual terms, and established operational criteria and objectives.

Customer Service Manager

The Missouri Lottery Commission is seeking an individual who will be responsible for management of regional Lottery front office operations to include interaction with retailers and the public. This position will manage, plan, assign, delegate and coordinate activities of customer service representatives and the warehouse manager. In addition, this individual will assist with ticket sales, redemptions, validations, prize payments, customer service issues, and provide training on Lottery procedures, policies, products, and operations of all office equipment.

Clone of Lottery Sales Representative - West Plains

Individual will be responsible for the sale and promotion of Missouri Lottery products to retail establishments in the West Plains, MO area, serving Oregon, Howell, Texas, Shannon, Taney, and Wright counties. Will work to identify and recruit prospective retail accounts and provide service to established accounts. Provide information and assistance to retailers regarding Lottery policies and procedures relating to new and existing products, incentive programs, billing schedules, licensing, bond renewals, etc.

Lottery Sales Representative - Springfield

Individual will be responsible for the sale and promotion of Missouri Lottery products to retail establishments in the Springfield, MO, area, serving Greene, Douglas, Webster and Wright counties. Will work to identify and recruit prospective retail accounts and provide service to established accounts. Provide information and assistance to retailers regarding Lottery policies and procedures relating to new and existing products, incentive programs, billing schedules, licensing, bond renewals, etc.

Powerball Jackpot Reset

The Powerball “Jackpot Reset” promotion will be available every time a Powerball jackpot is hit. We’ll announce the official starting and ending dates here at MOLottery.com, as well as on our mobile app, whenever the promotion is active.

“Jackpot Reset” promotions run for seven days, giving players a free Powerball ticket with a qualifying purchase.
 

BUY THREE, GET ONE FREE!

Players who purchase three Powerball* plays on a single ticket will receive a FREE $2 Powerball ticket!

  • A qualifying purchase is a Powerball single-ticket with at least three plays for the current draw.
  • A qualifying ticket may include Power Play and/or Double Play, as long as that ticket includes at least three Powerball plays on a single ticket.
  • Powerball tickets cannot be cancelled, including both purchased and free/promotional tickets.
  • If the jackpot is hit again while the promotion is running, the promotion will restart and run for the next seven days.
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Powerball Jackpot Reset
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