Lottery Customer Service Specialist (Springfield)

Individual will be responsible for providing customer service to players, retailers, and/or the general public and will validate and issue payment of lottery prizes; respond to e-mail and mail correspondence, as well as telephone requests; sell Scratchers and Draw Games tickets; accurately maintain cash drawer and ticket inventory; update ticket log and adjustment credit spreadsheets; and obtain winner stories.  Individual will also assist with maintaining inventory of office supplies and forms; merchandise lobby area with game information, promotions, and winner information items.

Java Application Developer (Jefferson City)

This position requires the professional and technical work necessary to develop and maintain complex application systems. Duties will include work in all areas of the software development lifecycle and problem resolution.  Candidate must be well organized and able to work in a fast-paced environment ensuring that system improvements are successfully implemented and monitored to guarantee availability and increase efficiency.  The technical skills required to develop applications require a combination of the following technologies: Java, Struts, AJAX, SQL Server, and SSIS.

Senior Accounts Assistant (Jefferson City)

Duties include processing daily mail and batch check writing, reconciling and maintaining records of regional daily statements, preparing and maintaining reports for special event sales, sending out daily notifications of big winners, answering the Game Accounting hot-line, assisting retailers, players and LSRs with accounting questions, preparing revenue transmittals, assisting with collection of retailer bad debts, maintaining and enforcing Lottery policy for non-sufficient transfers, and preparing ticke

Janitorial Services

This document constitutes an invitation for sealed bids including prices from qualified individuals and organizations to furnish goods/services as described herein at the following addresses: 1823 Southridge Drive, Jefferson City, Missouri (65109) and 1911 Bubba Lane, Jefferson City, Missouri (65109). The tenants of the buildings located at these locations consist of offices and employees of the Missouri Lottery.

Lottery Inside Sales Specialist

Individual will be responsible for the primary telephone contact with retail accounts concerning placement of ticket inventory, disbursement of current promotional attainment information, and issues concerning courier delivery. Individual will utilize current system tools in the analysis of account activity to direct the account in the area of product supply. Will be responsible for assigned accounts and their sales goals. Individual will develop a working, account rapport and understand area market trends.

Quality Control Specialist

This position is responsible for creating and executing an end-to-end test plan for the Missouri Lottery for all new applications and vendor software downloads. The individual will be responsible for ensuring that the proposed software solution works as expected in accordance with predetermined software specifications. The position is also responsible for testing and identifying problems or issues that users may have on existing Lottery mobile app, applications or game terminals.

Client Support Tech Tier 1 (IT Help Desk)

This is an entry-level professional position in which the candidate will work as both an entry level help desk technician and as needed backup operator. Individual will help in assisting a lead technician to troubleshoot and resolve computer related issues. Individual will receive training and acquire experience in the field. Will be responsible to provide technical support for end users by troubleshooting, diagnosing and repairing hardware and software issues.