Senior Accounts Assistant (Jefferson City)
The Senior Accounts Assistant position offers engaging work in dealing with retailer accounts and processing winning prizes.
The Senior Accounts Assistant position offers engaging work in dealing with retailer accounts and processing winning prizes.
This position is responsible for processing and licensing new retailer applications, administering and maintaining the player non-winning letter database, preparing and processing retailer renewals, and monitoring and updating files in the retailer operations database.
The State of Missouri is seeking an individual who will be responsible for the sale and promotion of Missouri Lottery products to retail establishments, serving portions of Clinton/Nevada/El Dorado Springs area, serving Bates, Henry, Vernon, St. Clair, Cass, Johnson, and Cedar counties.
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Mega Cash Fridays Promotion Details
The Missouri Lottery Commission is seeking an individual who will be responsible for management of regional Lottery front office operations to include interaction with retailers and the public. This position will manage, plan, assign, delegate and coordinate activities of customer service representatives and the warehouse manager. In addition, this individual will assist with ticket sales, redemptions, validations, prize payments, customer service issues, and provide training on Lottery procedures, policies, products, and operations of all office equipment.
This position will plan, develop, implement and manage strategies for all Lottery social media accounts – creating compelling content and giveaways to enhance marketing initiatives. This includes pitching ideas, creating monthly content decks and facilitating graphic and video requests.
This position is responsible for the direction, planning, analysis and coordination of product and corporate digital operations, programs or services. Individual will manage, review and approve the overall planning, production, and execution of the Lottery’s digital marketing efforts, including but not limited to: fiscal year media plans; television, radio and interactive media campaigns; and statewide messaging for permanent point-of-sale materials
This person is responsible for maintenance and development of sales of lottery products in the areas assigned, working in the field closely with sales team members to support the development and maintenance of an effective, well-trained sales force to aggressively and profitably cover the areas assigned to them; for local interpretation of and compliance with Missouri Lottery policy in the operation of the district; and representation of the Lottery to present and prospective retailers. Overnight travel and after-hours event attendance is required.
Individual will be responsible for providing customer service to players, retailers, and/or the general public and will validate and issue payment of lottery prizes; respond to e-mail and mail correspondence, as well as telephone requests; sell Scratchers and Draw Games tickets; accurately maintain cash drawer and ticket inventory; update ticket log and adjustment credit spreadsheets; and obtain winner stories. Individual will also assist with maintaining inventory of office supplies and forms; merchandise lobby area with game information, promotions, and winner information items.
This role involves working in the computer operations room to carry out daily and nightly processing tasks that supply vital information to various applications used by employees at the Missouri Lottery. This is a fast-paced environment, so it is crucial that the individual in this role can work within strict time constraints and prioritize attention to detail.